Equiti may require additional documentation to verify the account is held in your name. This is pursuant to the regulations Equiti follows set to protect clients' money.
For initial withdrawals, a Neteller account statement can be uploaded directly through the portal, or you can email our payments team at firstname.lastname@example.org
An acceptable Neteller account statement should be:
- Clear to read and in an appropriate size and format (preferably .jpg or .png)
- The name on the statement must correspond with the name on your Equiti account
- Neteller email must be shown