Is something not working?

Registration

• I can’t sign up
• Does my Email or phone number already exist?
• Why is my phone number not being accepted?
• Why is my Email address not being accepted?

MyEquti client portal

• How can I enable my account and reset the password for my managed account portal?
• How do I reset my client portal password?
• I can’t add an additional account
• I can’t upload my documents
• I can’t login to MyEquiti client portal

Deposit and Withdrawals

• Why is my deposit or withdrawal rejected?
• I can’t deposit funds
• I can’t withdraw funds
• Why did I receive my withdrawal amount less than the amount I requested?
• Why did you deposit in my account less than the amount I transferred?
• Why I haven’t received my withdrawal yet?

See all 7 articles

MT4 platform

• How can I install MT4/MT5 mobile application?
• How do I reset my MT4 password?
• I’m getting the error ‘Trade is not allowed’
• Why can't I close my order?
• The Buy and Sell buttons are inactive
• My account name on MT4 is incorrect, how do I fix it?

See all 14 articles